Physical Therapy Appointments at HPC
The physical therapy staff of Human Performance Center here at Santa Barbara California want to make your experience with us as pleasant and convenient as possible. We value our patients, referral sources and the communities we serve and will strive to respond to your needs with courtesy, compassion and respect. We’re committed to providing the highest quality of care and work together as a team to ensure our patients have a positive experience.
Individuals come to the Human Performance Center in a variety of ways. You or a family member can contact us and set up an appointment. Or your physician or can refer you by giving you a referral or faxing one to us.
If you have questions about any aspect of our care or our facility, please email us
Click on the submenus to the right for further information about your initial appointment, insurance information, and downloading new patient registration forms.
Your Initial Appointment
Call us to set up your appointment at 805-687-8553. We will request some general information, including insurance information. We will use this information to verify your insurance benefits. Simply click on the Insurance Information submenu on the left for more information about insurance, or call or email our office manager, Rachel Mari at 805-687-8553x 13 or firstname.lastname@example.org
Please arrive 10 minutes early for your first appointment to fill out paper work. We will copy your insurance card and you will be asked to complete a survey regarding your symptoms and how they affect your function. This will better allow our therapist to individualize your treatment program.
You may also download the paperwork and complete it at home prior to your visit. Simply click on the New Patient Forms submenu to your right and download the forms pertinent to your specific type of insurance or condition.
What to expect when you meet with your therapist for the first time
Physical Therapy is a form of health care that improves movement and function, relieves pain, and enhances health and wellness through physical interventions.
Care by your physical therapist at the Human Performance Center involves
- A thorough examination.
- Formulation of a plan of care.
- Interventions – therapeutic or preventive.
- Individual instruction & education
- Home Program/Community Exercise
Based on your initial evaluation and your desires, other health care professionals may be included in your plan of care such as an occupational or speech therapist, dietitian, marriage and family or social service counselor.
Your therapist will encourage you to become an active partner in your care as opposed to a passive recipient. This may include performing home exercises or, improving your posture, using appropriate lifting mechanics, or modifying your work environment.
The number of visits you receive will depend upon your physicians request, your response to treatment, and your therapists’ assessment of your need for ongoing treatment.
We look forward to partnering with you, answering your questions, and assisting you move from rehabilitating an injury or medical condition to a healthier life.
Physical Therapists treat every part of the body, and from infants to the elderly—more than a million times a day here in America.
HPC Offers Several Payment Options
As a HPC patient, you can expect the HPC to go the “extra mile” when it comes to insurance coverage and billing issues. As an exclusive preferred provider for the national PTPN network, the HPC accepts most major health plans and dozens of others (see below). The HPC continues to work with insurance companies to determine benefits and handles all billing for the patient.
We bill Medicare primary and secondary insurance, private insurance, PPO’s, HMO’s, workers compensation and personal injury. We also accept personal payment plans by check or credit card.
We do not require a physician referral to be evaluated at HPC. However, to bill your insurance we require a medical diagnosis, usually from a physician.
We would be happy to verify the care we can provide under your insurance plan or your plan’s benefits and eligibility. Just call (805) 687-8553 or Email us.
HUMAN PERFORMANCE CENTER
Payor Contracts Partial List This includes Medicare, PPO, Workers Comp, SB Select HMO and other
|Acordia||Insurance Administrators of America||Blue Shield HMO|
|AIG Insurance||Insurance Co of the West (ICW)||Pacificare|
|Alliance Healthcard||Intercare||Blue Cross HMO|
|Allied Benefit Systems||John Alden||Secure Horizons|
|American Insurance Administrators||JT2 Integrated Resources||Health Net Elect|
|Anthem Blue Cross||Kemper Insurance||* Aetna|
|Athens||Keenan & Associates||* Anthem Blue Cross|
|Bankers Life and Casualty||Liberty Mutual||* Blue Shield|
|Beech Street||LWP Claims Solutions||* Health Net|
|Blue Cross||Meadowbrook||* Medicare|
|Blue Shield||Medicare||* Tricare|
|Broadspire||Midwest Security Administrators|
|Bunch and Associates||Motion Picture Health and Welfare|
|Care IQ||One Health Plan|
|Care Solutions||Oxford Health|
|CCN||Pacific Gas & Electric|
|Cigna PPO||Pipe Trades Health & Welfare|
|Coastal TPA||Principal Financial|
|Combined Benefits Administrators||Principal Life|
|Continental Insurance Co||Private Health Systems|
|Costco||Sierra Health & Life|
|Crum & Forster||SISCO|
|Diversified Health Care Services||Southern Ca. Pipe Trades|
|EBA&M||Southern California Edison|
|Employee Benefit Services||Specialty Risk Services|
|Employers Insurance Group (EIG)||State Comp Ins Fund|
|Farmers Insurance Group||Sysco Food Services|
|Foundation For Medical Care||Unicare|
|Gallagher Bassett||United Healthcare|
|Golden Eagle||Universal Smartcomp|
|Great West||USI Administrators|
|Health Net PPO||Zurich|
|Note: We will bill secondary insurance policies for Medicare patients. Revised 12/2/13|
We encourage you to download the New Patient forms, complete them, and bring them to your first appointment.
Information About Our Facility
The Human Performance Center(HPC) is a Medicare Certified C.O.R.F. (Comprehensive Outpatient Rehabilitation Facility) and is located at Santa Barbara California.
Our license allows us to provide and bill insurances for Physical, Occupational, and Speech Therapy, Social Services, Psychological Counseling, and Respiratory Therapy Services. We also work with registered dietitians for nutritional counseling. Sharon Basham, MD, is our medical director and meets with the staff monthly during a patient care conference.
Our staff includes 8 physical therapists and 1 physical therapy assistant as well as many other health care professionals. Feel free to “Meet our Staff” elsewhere on our website. Over 200 different physicians from multiple specialties referred patients to our facility last year. 90% of our referrals are from physicians and 10% self-referred.
Our Mission is to provide dynamic health care services that improve movement and function, relieve pain, and enhance health and wellness for those of the greater Santa Barbara area. We help our clients regain and maintain an active lifestyle.
In June, 2004 HPC moved to our current location at the corner of Calle Real and Pueblo, just two blocks from Cottage Hospital in the heart of Santa Barbara’s “medical district.” Our beautiful, expansive 5,500 square foot facility was designed from day one with patient comfort and privacy in mind. It features a relaxing, airy patient waiting room, 10 private treatment areas and the best exercise and rehabilitation equipment available today. The high ceilings and frosted-glass windows of our main treatment gym offer a very spacious, pleasant environment for exercise and rehabilitation.